Complete IT Service Stack

Our Fully Managed SOC, SIEM & MDR service provides enterprise-grade security monitoring and response without the complexity and cost of building an in-house security operations center. This solution combines three critical security functions: 24/7 Security Operations Center monitoring by experts, Security Information and Event Management correlation analysis, and proactive Managed Detection and Response capabilities.

"The alert gave us a clear understanding of the banking trojan we were dealing with and which user was affected, which made it easy for us to respond right away. The platform truly delivered in this scenario - we were able to disconnect the machine and reset every password the user was tied to - all within twenty minutes of receiving the initial alert. James O. VP of IT, Metal Distributor

Our Mobile Device Management solution provides a unified platform to secure, monitor, and manage all your organization's mobile devices regardless of operating system or ownership model. With centralized management, multi-platform support, and comprehensive security controls, we ensure your mobile devices remain secure without creating friction for end users.

Comprehensive endpoint management transforms scattered personal and corporate devices into a unified, secure technology ecosystem while preserving user privacy and organizational control.

Our Password Management & Security service delivers an enterprise-grade solution for securing, organizing, and controlling access to your organization's most sensitive credentials. The platform includes centralized credential vault, strong password generation, cross-platform accessibility, secure sharing capabilities, and multi-factor authentication to eliminate password-related vulnerabilities while making credentials easily accessible to authorized users.

Comprehensive credential management eliminates password-related vulnerabilities while enabling seamless access to critical business systems.

Our Multi-Factor Authentication (MFA/2FA) service implements robust identity verification across your organization's systems and applications. This security layer extends beyond traditional passwords by requiring users to verify their identity through multiple factors, protecting your systems even if passwords are compromised. We support multiple authentication methods including push notifications with number-matching, FIDO2 security keys, biometrics, and hardware tokens.

Modern authentication methods provide robust security protection without creating friction that disrupts daily productivity.

Our Email Protection service delivers enterprise-grade defense against the full spectrum of email-based threats targeting your organization. The solution includes advanced threat detection, malicious inbox rule detection, social engineering defense, attachment and link analysis, and 24/7 expert monitoring to protect your most vulnerable communication channel while maintaining business productivity.

Advanced email security transforms your most vulnerable communication channel into a protected business asset.

Our DMARC Management service provides comprehensive protection against email spoofing and phishing attacks by implementing and maintaining proper email authentication protocols for your domains. The solution includes DMARC policy configuration, SPF & DKIM implementation, automated report processing, and ongoing maintenance to prevent attackers from sending emails that appear to come from your organization.

Email authentication protection safeguards your brand reputation while preventing cybercriminals from impersonating your organization.

Our Regular Vulnerability Scanning service provides comprehensive protection by identifying and addressing security weaknesses before they can be exploited. The solution includes internal & external scanning, comprehensive coverage of all infrastructure components, automated & scheduled scans, prioritized remediation guidance, and compliance mapping to ensure no potential entry points are overlooked.

Proactive vulnerability identification transforms security from reactive firefighting into strategic risk management.

Our Automated Penetration Testing service simulates real-world cyberattacks to identify exploitable vulnerabilities in your systems and infrastructure. Unlike vulnerability scans that only identify potential weaknesses, penetration testing actually proves which vulnerabilities are exploitable and demonstrates the real business impact of a breach, allowing for more frequent testing at a fraction of the cost of traditional manual methods.

Real-world attack simulation transforms theoretical vulnerabilities into actionable security improvements with proven business impact.

Our Privileged Access Management service delivers enterprise-grade protection for your most sensitive systems and accounts. The solution includes least-privilege access controls, credential-less admin logins, real-time elevation requests, comprehensive audit logging, and seamless IT integration to ensure your critical systems remain protected without impeding productivity.

Controlled privileged access transforms administrative activities from security risks into auditable, secure business processes.

Our Security Awareness Training service delivers a modern, effective approach to building a security-conscious workforce. The solution includes engaging story-driven content, simulated phishing campaigns, phishing defense coaching, interactive threat simulator, and custom content creation capabilities to transform your workforce into a strong first line of defense against cyber threats.

Engaging security education transforms employees from potential security risks into your strongest line of defense.

Our Secure File Management & Delivery service provides enterprise-grade file synchronization and sharing capabilities that balance security with ease of use. The solution includes enterprise-grade file sync, file server enablement, team collaboration tools, secure external sharing, continuous backup & recovery, and device protection to ensure your valuable files remain protected while enabling seamless collaboration.

Role-based file access ensures the right people have secure access to critical information when and where they need it, transforming insecure sharing into controlled business workflows.

Our Dark Web Monitoring service provides comprehensive protection by identifying compromised credentials before they can be exploited by cybercriminals. The solution combines human & machine monitoring, comprehensive coverage of dark web sources, executive protection, supply chain monitoring, and actionable intelligence to act as an early warning system for credential-based threats.

Early threat intelligence transforms credential exposure from successful attacks into preventable security incidents.

Our IoT/OT Security service delivers comprehensive protection for all cyber-physical systems in your production facilities. The solution includes intelligent active discovery, comprehensive risk assessment, automated remediation, continuous monitoring, and IT/OT integration to secure operational technology without disrupting manufacturing processes or causing downtime on critical production lines.

Manufacturing-focused security transforms connected production environments into protected operational assets without disrupting efficiency.

Our Supply Chain Security Assessment service delivers a structured evaluation of your organization's extended ecosystem, addressing security risks that could impact your operations, data security, and compliance posture. The assessment includes supply chain mapping, multi-framework compliance evaluation, technical security analysis, vendor security verification, and fourth-party risk assessment to provide a comprehensive view of your supply chain security posture.

The supply chain assessment uncovered several critical vulnerabilities in how our suppliers were accessing our product design systems. By addressing these issues, we've not only improved security but also streamlined our compliance reporting for multiple frameworks." - SVP Operations, Precision Manufacturing Company

Our Compliance Assessment & Reporting service delivers a structured, evidence-based approach to managing compliance across multiple regulatory and industry frameworks. The platform includes multi-framework management, implementation tracking, evidence repository, control testing, assessment management, and finding remediation to transform compliance from a burdensome checkbox exercise into a strategic advantage.

Structured compliance management transforms audit preparation from stressful scrambles into routine business processes.

OneConnect provides comprehensive management of all your internet services through a single point of contact. This service consolidates the management of multiple internet connections, providers, and accounts into one unified system, giving you consolidated billing, single support contact, and 24/7 proactive monitoring.

Unified connectivity management transforms fragmented ISP relationships into streamlined operations with single-point accountability and proactive monitoring.

Our Network Operations Center (NOC) service delivers 24/7/365 vigilance over your entire network infrastructure. By combining advanced monitoring tools with expert technical staff, we detect and resolve issues often before they impact your operations, dramatically reducing downtime and maintaining operational continuity.

Our Domain Management service provides comprehensive protection and strategic oversight of your organization's digital presence. The service includes centralized portfolio management, DNS management & security, strategic registration services, SSL certificate management, and domain security monitoring to ensure your domains remain secure, properly configured, and renewed on time.

Centralized domain oversight transforms scattered digital assets into protected, strategically managed portfolios that safeguard your online presence and brand.

Our DNS Record Management service provides comprehensive configuration, monitoring, and maintenance of all DNS records across your organization's domains. The service includes enterprise DNS configuration, DNS security implementation, performance optimization, continuous monitoring, and comprehensive documentation to prevent costly disruptions and security vulnerabilities.

Professional DNS configuration transforms connectivity uncertainties into reliable, optimized network foundations that support consistent business operations.

Our Enhanced Physical Protection service delivers an end-to-end security infrastructure specifically designed for manufacturing environments. The system includes AI-powered video surveillance, intelligent access control, unified security management, advanced search capabilities, and environmental monitoring to protect your facility's assets, personnel, and intellectual property.

AI-powered security systems transform traditional surveillance into intelligent threat detection that provides comprehensive facility protection and rapid response capabilities.

Our Infrastructure Monitoring & Management service delivers comprehensive visibility and control across your entire technology environment. The solution includes unified infrastructure monitoring, advanced analytics & visualization, intelligent alerting & anomaly detection, infrastructure optimization, and comprehensive integration to maintain optimal infrastructure performance and prevent costly downtime.

Proactive infrastructure oversight transforms reactive maintenance into predictive management that ensures optimal performance and prevents costly disruptions.

Our Cloud Infrastructure Management service delivers comprehensive control over your cloud environments across multiple providers. The solution includes unified cloud dashboard, automated resource provisioning, intelligent cost management, lifecycle automation, and security & compliance governance to optimize your cloud infrastructure while maintaining security and compliance.

Our Cloud Cost Optimization service delivers comprehensive control over your cloud expenses across all major providers. The solution includes multi-cloud spend visibility, automated cost optimization, collaborative management, budget controls & anomaly detection, and policy-based governance to transform unpredictable cloud expenses into a controlled, optimized investment that aligns with business priorities.

Intelligent cloud financial management transforms unpredictable expenses into controlled investments with comprehensive visibility and automated optimization.

Our Best-in-Class IT Documentation service provides a comprehensive knowledge management platform specifically designed for technology infrastructure. The solution includes centralized documentation repository, automated documentation tools, secure password management, process documentation, network visualization, and comprehensive reporting to ensure your technical knowledge remains accessible and up-to-date.

Comprehensive knowledge management transforms institutional memory into accessible, standardized documentation that accelerates troubleshooting and reduces dependency risks.

Our IT Asset Lifecycle Management service provides comprehensive oversight of your entire IT infrastructure from cradle to grave. The service includes automated asset discovery & documentation, warranty & lifecycle tracking, strategic replacement planning, vendor relationship management, and compliance documentation to optimize technology investments and prevent unexpected failures.

Strategic asset oversight transforms unplanned technology expenses into predictable investments with comprehensive lifecycle planning and optimization.

Our Print Management Services deliver comprehensive oversight and optimization of your entire print infrastructure. The solution includes automated fleet monitoring, predictive supply management, proactive maintenance, usage analytics & reporting, and print policy management to simplify oversight of your print infrastructure, eliminate unexpected costs, and reduce administrative burden.

Optimized print infrastructure transforms document production from cost center overhead into efficient, managed operations with predictable expenses and automated supply chains.

Our Unified Communications as a Service (UCaaS) delivers a comprehensive platform that transforms how your manufacturing organization communicates and collaborates. The solution includes enterprise voice system, video conferencing & webinars, team collaboration tools, mobile integration, and business application integration to break down communication silos and enhance productivity across your organization.

Integrated communication platforms transform fragmented collaboration tools into seamless, enterprise-grade systems that enhance productivity across all locations and devices.

Our End-User Experience Monitoring service provides real-time visibility into how your employees actually experience applications and systems in their daily work. The solution captures performance data from the user perspective, identifies bottlenecks and issues before they impact productivity, and ensures that IT investments deliver the expected value to your manufacturing operations.

Our Sustainability IT Services deliver a comprehensive approach to environmentally responsible technology management throughout the entire lifecycle. The solution includes secure IT asset disposal, energy efficiency optimization, sustainable procurement guidance, carbon footprint assessment, and environmental compliance management to transform sustainability challenges into business opportunities.

Environmental technology stewardship transforms IT operations into sustainable practices that reduce environmental impact while meeting compliance and corporate responsibility goals.

Our Remote/Hybrid Workforce Infrastructure service delivers a comprehensive technology foundation that enables manufacturing organizations to securely support both on-site and remote employees. The solution includes secure access architecture, manufacturing system enablement, collaboration platform integration, endpoint security & management, and cloud workspace environments to maintain operational continuity regardless of employee location.

Comprehensive remote capabilities transform location-dependent work into flexible, secure operations that maintain productivity and collaboration regardless of employee location.

Our 24/7 Help Desk provides your organization with skilled technicians available around the clock. With support accessible through phone, email, and web portal, your team can get help whenever and however they need it, ensuring continuous operational support without requiring you to staff an internal 24/7 support team.

"Round-the-clock expert support transforms technology problems from productivity barriers into quickly resolved non-events, keeping your team focused on business success

Our Strategic Support Framework delivers a consistent, high-quality IT support experience through well-defined processes and workflows tailored to your organizational needs. The solution includes priority contact management, core application support strategy, user verification protocol, communication cadence standards, troubleshooting time allocation, and third-party application support guidelines to ensure predictable, efficient support that aligns with your business priorities.

Structured support methodologies eliminate unpredictable service experiences and create reliable, repeatable processes that build organizational confidence in technology.

Our Field Services team provides expert technicians who deliver hands-on implementation, installation, and maintenance for your physical IT infrastructure across the United States and Canada. The service includes reliable on-site IT support, comprehensive geographic coverage throughout North America, technical services for all hardware components, WiFi implementation services, and dedicated project management to handle all aspects of physical technology deployment and maintenance.

Professional on-site implementation transforms infrastructure projects from risky endeavors into predictable deployments that deliver full value from day one.

Our Vendor Management service provides centralized control and optimization of all your technology vendor relationships. We handle contract negotiation, SLA monitoring, issue escalation, and performance evaluation to ensure you receive the value and service levels you're entitled to while reducing the administrative burden of managing multiple vendor relationships.

Centralized vendor oversight transforms fragmented relationships into strategic partnerships that optimize costs, performance, and business value delivery.

Our IT Project Management service delivers expert planning, coordination, and oversight of all your technology initiatives. We provide dedicated project managers who ensure clear requirements, detailed planning, efficient execution, and successful delivery of your IT projects, allowing your team to focus on business priorities while we handle the complexities of project delivery.

Dedicated project expertise transforms complex technology initiatives from risky investments into predictable business outcomes with clear timelines and deliverables.

Our Technology Roadmapping service provides strategic planning and prioritization of IT investments that align with your business objectives. We evaluate your current technology state, identify gaps and opportunities, and create a customized roadmap that outlines a clear path forward with prioritized initiatives, budget projections, and expected outcomes to ensure your technology investments deliver maximum business value.

Strategic technology planning transforms reactive IT decisions into proactive investments aligned with business objectives and competitive positioning.

Our Virtual CIO Services provide executive-level technology guidance and strategic planning without the expense of a full-time CIO. We deliver strategic technology leadership, budget planning and oversight, vendor relationship management, IT staff development, and regular business reviews to ensure your technology strategy aligns with and enables your business objectives.

Strategic technology leadership without executive overhead transforms IT decisions from reactive expenses into proactive investments that drive competitive advantage.

Our Software Asset Management service provides comprehensive oversight of your entire software portfolio. We handle license tracking, compliance verification, usage optimization, and vendor management to ensure you maintain compliance, eliminate waste, and maximize the value of your software investments while minimizing risk and optimizing costs.

Comprehensive license oversight transforms software costs from budget surprises into controlled investments that maximize value while ensuring compliance.

Our Application Support & Management service provides comprehensive oversight of your business-critical applications. We handle issue resolution, performance monitoring, patch management, user administration, and optimization to ensure your applications remain reliable, secure, and aligned with business needs, allowing your team to focus on strategic initiatives rather than application maintenance.

Expert application stewardship transforms business-critical systems from potential failure points into reliable platforms that enable consistent operational excellence."

Our Digital Transformation Services provide strategic guidance and implementation for technology-enabled business transformation. We help manufacturing organizations leverage digital technologies to optimize processes, enhance products, create new business models, and improve customer experiences through a structured approach that ensures successful adoption and measurable business outcomes.

Guided transformation methodology transforms digital initiatives from disruptive experiments into structured business improvements that deliver measurable value.

Our Data Analytics & Business Intelligence service transforms your raw data into actionable insights for better business decision-making. We help manufacturing organizations leverage their operational, customer, and market data through data strategy development, analytics platform implementation, dashboard creation, predictive modeling, and insight generation to drive operational improvements and competitive advantage.

Strategic data utilization transforms raw information into actionable intelligence that drives informed decisions and measurable competitive advantage.

Our DevOps & Development Support service provides expert assistance with development pipelines, automation, and custom application creation. We help manufacturing organizations accelerate software delivery, improve code quality, automate processes, and implement modern development practices to support custom application needs and integration requirements unique to your operations.

Modern development practices transform software delivery from lengthy, risky processes into rapid, reliable deployments that accelerate business innovation.

Our Industry-Specific Manufacturing Solutions provide specialized technology services designed explicitly for manufacturing environments. Our team brings deep manufacturing expertise to address unique challenges including OT/IT integration, production system security, supply chain connectivity, quality control systems, and regulatory compliance to enhance operational efficiency and competitive advantage in your manufacturing operations.

Manufacturing-focused expertise transforms generic technology approaches into specialized solutions that address unique operational challenges and regulatory requirements.

Our Executive IT Coaching service provides personalized guidance for leaders on leveraging technology for strategic business advantage. We help manufacturing executives understand technology trends, evaluate innovation opportunities, make informed investment decisions, and develop digital leadership capabilities to drive organizational transformation and competitive advantage in an increasingly digital manufacturing landscape.

Personalized technology leadership development transforms executives from technology observers into confident digital leaders who drive organizational transformation." These statements follow the pattern of "X transforms Y from [current state/problem] into [desired outcome/benefit]" which creates a clear value proposition for each service while maintaining consistency with the security services quotes.

Our Ransomware-Proof Backup Solutions provide advanced data protection designed to withstand even the most sophisticated ransomware attacks. With immutable backups, air-gapped storage, and multi-factor authentication for recovery operations, we ensure your critical data remains recoverable regardless of the threat scenario.

Our Business Continuity & Disaster Recovery service provides comprehensive planning and implementation to ensure your operations continue through any disruption. We develop tailored strategies that address risk assessment, business impact analysis, recovery planning, solution implementation, and regular testing to minimize downtime and protect your manufacturing operations from both minor incidents and major disasters.

Our Cloud Backup & Recovery service provides secure off-site data protection with rapid recovery capabilities for your critical information. The solution includes automated backups, air-gapped storage, encryption, granular recovery options, and regular testing to ensure your important data remains protected and recoverable regardless of the threats you face, from simple file deletions to sophisticated ransomware attacks.

Our Endpoint Backup & Recovery service provides comprehensive protection for workstations, laptops, and mobile devices containing user-specific data. The solution includes continuous backup, centralized management, secure cloud storage, rapid restoration, and self-service recovery options to protect the critical information created and managed by your users, ensuring business continuity even when individual devices are lost, stolen, or damaged.

Our Continuity Planning & Testing service provides structured development and validation of comprehensive business continuity strategies. We help manufacturing organizations assess risks, define critical functions, establish recovery objectives, develop detailed procedures, and conduct regular testing to ensure your continuity plans will actually work when needed, protecting your operations from unexpected disruptions of any scale.

Our Automated Recovery Verification service provides regular testing and validation of backup integrity and recovery processes without manual intervention. The solution includes scheduled recovery testing, virtual environment validation, test result documentation, and compliance reporting to ensure your backup systems will perform as expected during an actual recovery scenario, eliminating unpleasant surprises when you need your backups most.